The data discrepancy issue has been resolved. The current data on Crawlera Requests is accurate now.
Sorry for the inconvenience caused due to the issue.
Posted Apr 10, 2020 - 11:14 UTC
We have resolved the data discrepancy issue at approximately 11:30 UTC on April 9th 2020. The current data on Crawlera Requests is accurate. We are working on addressing the inaccuracy in the historical data between April 6th 2020 13:40 UTC and April 9th 2020 11:30 UTC. We are ensuring that this will not affect your billing or account suspensions.
Posted Apr 09, 2020 - 14:06 UTC
We are currently experiencing a data discrepancy issue that’s causing the number of Crawlera requests to be reported higher than the actual usage. This issue started on April 6th 2020 at approximately 13:40 UTC. We are working on resolving this issue. After the issue is resolved, we will make sure there is no impact to the billing and suspensions.
Posted Apr 08, 2020 - 10:05 UTC
This incident affected: Web Dashboard, Crawlera, and Crawlera Residential.