All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
99.67 % uptime
Today
Job execution & data storage Operational
90 days ago
99.7 % uptime
Today
Periodic job scheduling ? Operational
90 days ago
99.82 % uptime
Today
Project Deployment ? Operational
90 days ago
99.31 % uptime
Today
Crawlera ? Operational
90 days ago
99.96 % uptime
Today
Portia ? Operational
90 days ago
99.86 % uptime
Today
AutoExtract ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Crawlera release 1.39.0 Release (Enterprise only) Nov 25, 10:00-13:00 UTC
We will be releasing an update for Crawlera Enterprise between 10:00 UTC and 13:00 UTC. Minimal downtime is expected. Crawlera C-plan will upgraded on Wednesday 27th at the same
Posted on Nov 18, 14:30 UTC
Crawlera release 1.39.0 Release (C-plans only) Nov 27, 10:00-13:00 UTC
We will be releasing an update for Crawlera C-plans between 10:00 UTC and 13:00 UTC. Minimal downtime is expected.
Posted on Nov 18, 14:31 UTC
System Metrics Month Week Day
Periodic Job Scheduling
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Dashboard
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AutoExctract uptime
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AutoExtract average extraction time
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Crawlera (excluding Enterprise plans)
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Crawlera Response Time (excluding Enterprise plans)
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Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Incorrect data showing on Crawlera Statistics.
Resolved - The data discrepancy issue with Crawlera Statistics has been resolved. Due to this issue, we had temporarily disabled automatic suspensions for Crawlera users that usually kicks in when they go over their allocated monthly usage. Now that the data issue has been solved, we will be re-enabling automatic suspensions in 48 hours. Please check your Crawlera usage in Scrapinghub Dashboard to ensure you are not close to going over your plan limits. If you are close to going over the limits for the current billing period, please change your Crawlera plan to suit your needs in order to prevent automatic suspension.
Nov 7, 22:10 UTC
Update - October and September data for Crawlera is now clean and complete.
Definitive solution ETA is November 15th. Until such deadline small gaps or data duplication might occur. We are constantly monitoring the systems and quickly intervening if required.
Nov 4, 14:24 UTC
Update - We're in the process of restoring data:
- October (up to October 17) data will be restored by end of this week
- September data will be fixed by end of next week

Note: If your subscription started on (or after) October 17 your stats should be working normally.
Oct 22, 11:38 UTC
Update - New data ingestion issues addressed on root cause and recurrence not expected going forward.
Due to information gaps on Dashboard and Stats API, information was reloaded and gives the impression of higher usage for short past periods.
It will not impact billing and customers will pay only for real use.
ETA to correct the usage on Dashboard and Stats API is 21/10/2019 end of the business day.
Oct 17, 11:38 UTC
Update - We are continuing to work on a fix for this issue.
Oct 16, 11:17 UTC
Update - We are continuing to work on a fix for this issue.
Oct 16, 06:53 UTC
Update - Data loading issues are fixed and Crawlera Stats are accurate from now on. We’re working on restoring historical data to September at the moment and will provide another update as soon as we have more information.
Oct 10, 13:24 UTC
Identified - We're currently working in an issue on Crawlera Statistics data.
This affects data seen in the Dashboard and Crawlera Stats API. You might see a few gaps in the data but the systems are operating normally.
No data has been lost and we're working at the moment to restore all the data to the system.
Oct 9, 14:24 UTC
Nov 6, 2019

No incidents reported.

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