All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
99.19 % uptime
Today
Job execution & data storage Operational
90 days ago
100.0 % uptime
Today
Periodic job scheduling ? Operational
90 days ago
99.19 % uptime
Today
Project Deployment ? Operational
90 days ago
99.19 % uptime
Today
Crawlera ? Operational
90 days ago
98.81 % uptime
Today
Portia ? Operational
90 days ago
100.0 % uptime
Today
AutoExtract ? Operational
90 days ago
99.89 % uptime
Today
Crawlera Residential ? Operational
90 days ago
99.97 % uptime
Today
Crawlera Fetch ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Crawlera release 1.46 (Basic/Advanced and C-plans only) Oct 27, 11:00-14:00 UTC
We will be releasing an update for Crawlera Basic, Advanced and C-plans between 11:00 UTC and 14:00 UTC. Minimal downtime is expected, please also note that during this time all active Crawlera Sessions might be reset.
Posted on Oct 9, 12:40 UTC
System Metrics Month Week Day
Periodic Job Scheduling
Fetching
Dashboard
Fetching
AutoExtract uptime
Fetching
AutoExtract average extraction time
Fetching
Crawlera Fetch
Fetching
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Connectivity Issues with Crawlera and Autoextract
Resolved - This issue has been fully resolved. We experienced a partial outage from 14:15-16:20 UTC due to a routing issue with a major internet backbone provider. Some customers may have experienced complete outage depending on the network path to reach our service.
Oct 21, 16:55 UTC
Monitoring - The connectivity issue has been resolved. The underlying root cause was a routing issue with a major backbone provider. We are closely monitoring the traffic.
Oct 21, 16:37 UTC
Identified - Our infrastructure team has confirmed connectivity issues with one of our datacenters, and we're working closely to our Providers to reinstate the network as soon as possible.
Oct 21, 16:24 UTC
Update - We are continuing to investigate this issue.
Oct 21, 15:39 UTC
Update - We are continuing to investigate this issue.
Oct 21, 15:30 UTC
Update - We are continuing to investigate this issue.
Oct 21, 14:46 UTC
Investigating - We received reports of server connectivity issues affecting both Crawlera and AutoExtract services. We're currently investigating the matter.
Oct 21, 14:39 UTC
Crawlera release 1.46 (Enterprise only)
Completed - The scheduled maintenance has been completed.
Oct 21, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 15:20 UTC
Scheduled - We will be releasing an update for Crawlera Enterprise between 11:00 UTC and 14:00 UTC. Minimal downtime is expected. Crawlera Basic/Advanced and C-plans will be upgraded on Thursday 22nd at the same time.
Oct 9, 12:38 UTC
Oct 20, 2020

No incidents reported.

Oct 19, 2020
Delay in account provisioning
Resolved - This incident has been resolved.
Oct 19, 14:41 UTC
Monitoring - A fix has been implemented and all accounts stuck in provisioning state have now been fully provisioned and are ready to use.
Oct 19, 13:26 UTC
Update - Provisioning AutoExtract accounts and Scrapy Cloud units are also affected.
Oct 19, 11:48 UTC
Investigating - We are currently experiencing an extended delay in provisioning Crawlera accounts and Splash instances. We are currently investigating this issue, services are operational.
Oct 19, 11:31 UTC
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

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