All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
99.14 % uptime
Today
Job execution & data storage Operational
90 days ago
99.99 % uptime
Today
Periodic job scheduling ? Operational
90 days ago
99.19 % uptime
Today
Project Deployment ? Operational
90 days ago
99.19 % uptime
Today
Crawlera ? Operational
90 days ago
98.88 % uptime
Today
Portia ? Operational
90 days ago
100.0 % uptime
Today
AutoExtract ? Operational
90 days ago
99.86 % uptime
Today
Crawlera Residential ? Operational
90 days ago
99.97 % uptime
Today
Crawlera Fetch ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Periodic Job Scheduling
Fetching
Dashboard
Fetching
AutoExtract uptime
Fetching
AutoExtract average extraction time
Fetching
Crawlera Fetch
Fetching
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Crawlera Service Outage for C-plans, Starter, Basic and Advanced users
Resolved - This incident has been resolved.
Nov 25, 18:36 UTC
Monitoring - The patch has been deployed and we are monitoring the results.
Nov 25, 17:02 UTC
Identified - We have identified an issue with some proxy pool routing rules causing overloading of 1 one of our Crawlera servers housing the "shared pool" plan" users. We are preparing a patch for it which should go live soon, the service might restart during this time and active sessions will be lost.
Nov 25, 11:53 UTC
Update - Crawlera is up now, however the Response time issue is still there. We are working to fix the issue ASAP.
Nov 25, 10:28 UTC
Update - Crawlera service is down and we are working to fix the issue.
Nov 25, 08:07 UTC
Update - We are continuing to investigate this issue.
Nov 25, 07:32 UTC
Investigating - We are currently investigating problems with the Crawera service affecting C plan customers. This does not affect Enterprise customers.
Nov 25, 06:29 UTC
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Service Degradation of Web dashboard
Resolved - This incident has been resolved and Dashboard's performance is back to normal.
Nov 19, 16:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 14:02 UTC
Investigating - We are currently investigating an issue that is causing the dashboard to perform slower and performance degradation at the moment.
Nov 19, 12:53 UTC
Nov 18, 2020
Web Dashboard unaccessible
Resolved - Systems have been working stable.
Nov 18, 18:07 UTC
Monitoring - We have identified a misconfiguration within our Load Balancer that bottlenecked part of the connections.
The issue has been fixed and we're monitoring it for system stability.
Nov 18, 17:19 UTC
Investigating - We have confirmed that our web dashboard became unaccessible. The issue is being investigated.
Nov 18, 16:30 UTC
Crawlera Service Outage
Resolved - Service is up and stable.
Nov 18, 14:13 UTC
Monitoring - The issue has been resolved. We identified the root cause to be a failure in our internal service marking our node to be unavailable and not sending traffic. This issue affected only the users of Basic/Advanced/C plans.

Right now we're monitoring it to ensure service stability.
Nov 18, 13:13 UTC
Investigating - We have logged very little traffic within our main Crawlera servers. We're investigating.
Nov 18, 12:44 UTC
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

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