The incident has been resolved. The root cause was database cluster overload due to several internal operations clashing at around 12:00 UTC.
Posted Aug 13, 2019 - 17:08 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2019 - 14:42 UTC
Update
Job execution and project deployment are also affected
Posted Aug 13, 2019 - 13:43 UTC
Investigating
We are currently investigating an issue in the dashboard were the jobs are not loading. You'll see the message "An error occurred while loading jobs. Try refreshing the page".
Posted Aug 13, 2019 - 13:35 UTC
This incident affected: Web Dashboard and Scrapy Cloud (Scrapy Cloud - Job Execution and Storage, Scrapy Cloud - Project Deployment).