Platform Services unusable

Incident Report for Zyte

Resolved

Al systems operational

Posted Sep 30, 2019 - 23:20 UTC

Update

All services are operational. We're now monitoring to make sure the platform is stable.

Posted Sep 30, 2019 - 22:40 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 30, 2019 - 22:37 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 30, 2019 - 22:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2019 - 20:00 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2019 - 19:58 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2019 - 19:57 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2019 - 17:46 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2019 - 16:12 UTC

Investigating

We are currently investigating this issue.

Posted Sep 30, 2019 - 16:09 UTC

Monitoring

Services are now operational, we are currently monitoring the incident.

Posted Sep 30, 2019 - 15:41 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2019 - 15:36 UTC

Investigating

We are currently investigating unavailability of the dashboard.

Posted Sep 30, 2019 - 15:32 UTC

This incident affected: Web Dashboard, Smart Proxy Manager (Smart Proxy Manager), and Scrapy Cloud (Scrapy Cloud - Job Execution and Storage, Scrapy Cloud - Project Deployment, Scrapy Cloud - Periodic Job Scheduling).