Partial outage on Crawlera and Dashboards

Incident Report for Zyte

Resolved

This incident has been resolved.

Posted Sep 14, 2020 - 01:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2020 - 20:50 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 13, 2020 - 20:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 11, 2020 - 15:57 UTC

Update

We are continuing to investigate this issue.

Posted Sep 11, 2020 - 15:55 UTC

Investigating

We are currently investigating an issue causing outage for some Crawlera users, as well as some functions of our web dashboards and APIs

Posted Sep 11, 2020 - 15:50 UTC

This incident affected: Web Dashboard, Smart Proxy Manager (Smart Proxy Manager), and Scrapy Cloud (Scrapy Cloud - Project Deployment, Scrapy Cloud - Periodic Job Scheduling).