All Systems Operational
Web Dashboard Operational
90 days ago
100.0 % uptime
Today
Job execution & data storage Operational
90 days ago
99.86 % uptime
Today
Periodic job scheduling ? Operational
90 days ago
100.0 % uptime
Today
Project Deployment ? Operational
90 days ago
100.0 % uptime
Today
Crawlera ? Operational
90 days ago
99.73 % uptime
Today
Portia ? Operational
90 days ago
100.0 % uptime
Today
AutoExtract ? Operational
90 days ago
100.0 % uptime
Today
Crawlera Residential ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Periodic Job Scheduling
Fetching
Dashboard
Fetching
AutoExtract uptime
Fetching
AutoExtract average extraction time
Fetching
Crawlera (excluding Enterprise plans)
Fetching
Crawlera Response Time (excluding Enterprise plans)
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Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Completed - This maintenance has been cancelled. New maintenance window will be posted for this upgrade.
Aug 6, 11:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 10:00 UTC
Scheduled - Crawlera team will be upgrading the proxy provisioning component of the service. No downtime is expected.
Aug 4, 17:04 UTC
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - Our services have been stable, so we are moving the incident from Monitoring to Resolved. The problem was caused by a transient networking issue that triggered delays and timeouts. We restarted the containers to resolve the issue.
Aug 3, 17:31 UTC
Monitoring - We are back to normal performance since 10:36UTC. We are currently keeping an eye on the performance and conducting detailed investigation as what caused the issue.
Aug 3, 11:10 UTC
Investigating - We have noticed service degradation of web dashboard, job scheduling and errors while project deployment. We are currently Investigating the issue.
Aug 3, 10:39 UTC
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - The root cause has been determined and patched.
Jul 29, 15:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 23:16 UTC
Update - We are continuing to investigate this issue.
Jul 28, 20:29 UTC
Update - We are continuing to investigate this issue.
Jul 28, 20:28 UTC
Investigating - We detected that traffic through Crawlera servers used by Basic, Advanced, and C-Plan users has reduced significantly.
We're currently investigating the matter.
Jul 28, 20:24 UTC
Jul 28, 2020
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.