Scrapy Cloud jobs using Crawlera add-on fail to start

Incident Report for Zyte

Resolved

This incident has been resolved.

Posted Oct 20, 2015 - 14:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 20, 2015 - 14:30 UTC

Investigating

Scrapy Cloud jobs using the Crawlera add-on fail with error "exceptions.ImportError: No module named scrapy_crawlera" at startup.

Posted Oct 20, 2015 - 14:18 UTC

This incident affected: Smart Proxy Manager (Smart Proxy Manager) and Scrapy Cloud (Scrapy Cloud - Job Execution and Storage).